Review: A Good Service for Incorporating or Not?

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When you’re starting your business, it’s a very vulnerable time.  There’s alot of information to filter thru: scams and good offers.  You need products, services, and lots of support to make your business work, but it can be hectic deciding on so many things: from incorporating to bylaws and everything in between.

If you’re here, it’s likely, you’re thinking about starting a business, and you’re trying to figure out the best way to incorporate your business.  Before we dive into this review, I want to say “Congratulations on taking that major step in your life!”.

I wrote an article about how to incorporate your business for free here, but I understand that’s not a good fit for everyone.  It can be stressful dealing with government paperwork and pondering the repercussions of doing something wrong.

I get that.

I remember being in your shoes and the last thing I’d want is for:

  • You to put off starting your business because you’re overwhelmed by everything that needs to be done
  • You to do something wrong and get in trouble
  • or, for someone to take advantage of you because they take more time or money than what’s necessary

That’s I’m writing this review. There are services like that claim to help startup entrepreneurs incorporate their businesses and get preliminary documents out of the way.  In this review, I’ll be sharing:

  • How works
  • The pros and cons of working with them
  • What others are saying
  • What the pricing is like
  • and whether I recommend them or not

If that sounds good to you, let’s get started…

What is An Overview reviewStarting in 1899, an attorney named Chris Ward came up with the idea to make going in business easier for startup entrepreneurs.  Around the same time, another attorney named Josiah Marvel came up with a similar idea.  They both started their practices and for two decades operated separately.
After two decades in business, the two attorneys joined forces and called the company Corporation Service Company CSC).  Now, after more than one century in business, a new look, and some changes to the name, CSC still offers the same core services.  They help people with:
Incorporating their businesses
Creating their bylaws
Making their corporate kits or Operating Manuals
and Being their Registered Agent

How Does Work? works by attracting people who are in the phase of incorporating their businesses, helping them decide on an appropriate business structure, showing them the legal requirements for each business entity, and completing all of the necessary paperwork for them.  In summary, their process goes like this… reviewHere’s a video that explains more:

How Do I Get Started with has a 3-step turnkey process they repeat for every client that looks like this… review

1. Pick a business type

There are different business structures to choose from: LLC, C Corporation, S Corporation, and Nonprofit.  Each business type has pros and cons, and one may be a better fit for your mission and vision. It’s important to take some time, speak to a professional or read, and evaluate the pros and cons.

2. Give some Details

Once, you’ve decided on the most appropriate business structure, you need to give details so can perform the work for you.

3. Make it official

Once the paperwork is complete, will file the articles of incorporation, so your business will be considered a legally recognized entity.

Who is For? is for:

  • People who are just starting their businesses and haven’t incorporated
  • People who have started their businesses, but need help with legal documents like bylaws, corporate kits, etc.
  • Those who are nervous about incorporating their businesses themselves and need the extra help or push Tools & Training has quite a few very helpful articles that can help you navigate thru some of the decisions like:

  • Which business structure
  • What is a registered agent
  • How incorporation works
  • and more… Support

There are very mixed views of the support. While it says they offer phone and email support, many customers have complained that the support is not polite or good with following up.

What Does Do Well

  • They market their services very well
  • Their site is simple and clean
  • The branding is very professional and appealing
  • They have a concise way of explaining what needs to be done, and making it sound simple

What Doesn’t Do Well

  • They don’t provide good customer experiences
  • They don’t warn customers about billing or invoice them
  • They don’t inform customers of fine print offers they may be signing them up for
  • They don’t openly handle disputes to inform potential customers reading the reviews that they’re proactively helping the disgruntled customer
  • They don’t clearly mention that their fees are separate from the state fees. The state fees associated with filing articles of incorporation can cost an additional $400 or more, and it’s not clearly mentioned on the website.
  • and, based on reviews, they don’t easily refund or reimburse customers when billing issues arise

The things that does not do well are big red flags to me, and I’d guess they might be red flags to you also. Review Playlist/Roundup

Of 14 reviewers on FitSmallBusiness, had an average of an 1.4 star rating!

Common Positive Feedback

It was actually a challenge to find positive feedback

Common Negative Feedback

Customers reported commonly that they were being charged more than $200 per month for services they hadn’t approved.

Most Helpful Negative Product Name Review

Review 1:

“ helped with filing as an LLC. after completion they made a strong sell to be my registered agent. After one year of providing this service I realized they weren’t providing any service at all. When I attempted to cancel my service they threatened to send me to collection agency.”

Review 2:

Created a company with them who then lost my EIN for two months. I over looked this and figured it was just an oversight. The following year I found out my company was terminated due to an incomplete annual report. This was after I sent it in with the cost to the state, and later confirmed with my account manager that my company was in good standing for the current year. My report was rejected by the state and it was sent back to my registered agent but never relayed to me. I am now paying them more money to reinstate my company. This will be the last time I do business with this company.

Review 3:

Incorporating is fairly easy, Getting these leeches out of your life with their over priced “Filing Service”, not so easy. Price offers three pricing packages for each business type: basic, essentials, and the works.  Basic is $99, essentials is $249, and the works is $349.  The breakdown of what you get looks like this…

Basic Incorporation Package review

Addon Services

  • EIN Number
  • Corporate Compliance Guarantee
  • Corporate Kit
  • Bylaws
  • Business License Research Package
  • Operating agreement reviewNonprofit vs. Other Business Entities

For nonprofit entities, has a significantly higher price for their “The works” package at $1,799. review

My Final Opinion of

After reading thru several negative reviews and very few positive reviews, I would not recommend business owners to use for incorporation services.  Instead, I’d recommend either:

1. Incorporating on your own for free

2. Or, choosing an alternative that has a much better reputation and quality user experience UNTIL has clearly resolved the unethical issues they’re having.

Top Alternatives I’d Recommend

CorpNet – (Recommended) Most relevant comparable company. Offers incorporation service along with trademark, corporate kits, and free registered agent service

LegalNature – DIY Cost-Effective Legal Forms (favorable reviews)

Rocket Lawyer – Cost Effective Legal forms and Legal Advice (favorable reviews)

VERDICT: Not Recommended


Good Suite of Legal Products


Ease of Use


Good Website User Experience


Good Support


Overall Customer Satisfaction (Based on Reviews)



  • Professional looking
  • Great branding
  • Concise marketing copy


  • Bad customer service
  • Billing customers for registered agent services without them knowing
  • Bad customer experiences and very difficult to find positive ones
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12 thoughts on “ Review: A Good Service for Incorporating or Not?”

  1. Tiffany Denise

    Hi Tiffany, Wow what a well-written review on Incorporate dot com, I had never heard of them before until stumbling upon your website. I must say, when there are more negative reviews than positive it is never a good sign. You broke down the pros and cons and made it very black and white. I think I will go with one of your recommendations instead, thanks for the help

  2. Tiffany Denise

    Thanks for the review! Incorporating is not a stage I’m ready for yet. In fact, I had to look at your post about how to do it for free to find out what it even was. This service sounded really good until you went into the list of what they don’t do well. Those things are really big deals! Definitely not something to overlook.

  3. Tiffany Denise

    Great post. There is a pretty cool story behind CSC two separate people doing the same thing and eventually joining forces, that definitely makes more sense than competing.  Incorporate sounds like the real deal.

    I like the fact that they can help you incorporate your business as well as help with the legal documents like bylaws. The things I don’t like so much are the red flags! It seems like they don’t tell you a lot of important details like the state costs which are in addition to their own costs

    It also seems dishonest to me to charge people for services without their consent. It seems better to incorporate by yourself and do the research than go through the headache of using Incorporate and their questionable business practises.

    1. Tiffany Denise

      I agree Renton! Unfortunately, I don’t recommend because of the way their customers complain of being surprised and billed without their approval. It was also hard to find positive reviews, which isn’t a good sign.

  4. Tiffany Denise
    julienne murekatete

    Thank you for sharing with this great review on incorporate.It is a good decision to do a review on incorporation because many people are having loss in their business due to its management.

    It is a shame to them that the business owners are about to leave their services because that is the sign of their failure.

    I will not use it nor recommend it to my friends.

  5. Tiffany Denise

    I love this kind of reviews because there are so many services and platforms out there that it’s hard to be able to distinguish which ones are worthy and which are not. Reviews seem to be not very good on this one so as they say wherever there is smoke there is fire so I will definitely avoid it in the future. Thank you for bringing it to my attention.

  6. Tiffany Denise

    I would like to add my experience. We had been with CSC for almost 20 years. Everything was fine until the last few years, when prices kept increasing, and the company continually billed us for representation we had already paid for. We had paid for multiple years, but they kept billing us every year. Since they regularly changed the person responsible for our account, we repeatedly had to document our previous payments and prove that we did not owe them anything. This happened several times with several different states for which they were our resident agent. Finally, in frustration, we canceled their representation and asked for a refund of the time we had paid for. They refused to refund our money. I would NOT recommend their services. After many years of good service, they are no longer the company they used to be. AVOID THEM.

    1. Tiffany Denise

      Thanks Brian for sharing your experience. I never like writing unfavorable reviews, but it’s important to help visitors make informed decisions. Thanks for contributing here.

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