The internet is growing at an unprecendented pace! Companies who are online are having huge competitive advantages by making it easier for buyers to do business with them.
If you decide you want to position your business online, it’s a whole new world of learning that’s placed before you. You have to decide:
- Who will store and host my intellectual property online?
- Who will create my website?
- Who will I partner with to get traffic to the website?
- and so much more…
MacHighway is one company that helps those interested in marketing online to navigate all of the necessary decisions to get a live website. In this MacHighway review I’ll be giving you:
- The backstory on MacHighway
- Pros and Cons of working with them
- What they do well and what they don’t
- Who it works best for
- My final recommendation
- and, some alternatives (for those who may continue looking)
- 1 What is MacHighway? An Overview
- 2 How Does MacHighway Work?
- 3 How Do I Get Started with MacHighway?
- 4 Who is MacHighway For?
- 5 MacHighway Tools & Training
- 6 MacHighway Support
- 7 What Does MacHighway Do Well
- 8 What Doesn’t MacHighway Do Well
- 9 MacHighway Review Roundup
- 10 MacHighway Price
- 11 My Final Opinion of MacHighway
- 12 Top Alternatives
- 13 VERDICT: Recommend
- 14 MacHighway
- 15 Pros
- 16 Cons
What is MacHighway? An Overview
MacHighway is a web hosting and digital marketing platform founded by Chris Graves. The platform was originally created out of frustration because of major compatibility issues between Mac computers and normal internet usage in the 90s. Graves set out to design a web hosting platform that would enable Mac users to have a good user experience without buying a PC. Today, MacHighway is still operating, and still seeks to provide a great user experience for Mac users, however, it’s equally compatible with PCs as well.
According to the founder, the “secret sauce” of MacHighway is:
The simple notion of unbridled Mac-friendly customer service – coupled with that apparently rare skill of translating computer-speak into English – is key. It is why MacHighway survived the deadly dot-com bust, boasts clients on five continents and maintains a place in the top 1 percent of hosting companies worldwide.
Their customer support philosophy is:
“Every challenge a customer is facing, we’re facing,” Jacobson said. “Everything they want to achieve, we want to achieve.”
How Does MacHighway Work?
MacHighway maintains a large facility full of techology and servers that communicate data online. When you host your digital files with them, MacHighway will ensure visitors to your website can view the data you’ve uploaded there quickly and seamlessly. In addition to web hosting, Machighway also offers other services that would help with your digital marketing plan. Services include:
- Shared Web Hosting Plans
- VPS Web Hosting Plans
- Domain Registration
- Email Marketing
- Email Spam Filtering
- Fax to Email
- WHOIS ID Protection
- Logo Design
- Payment Processing
How Do I Get Started with MacHighway?
MacHighway has a very simply-to-use website that makes it fairly easy to get started.
1. Register Your Domain
If you don’t currently have a website or if you want to start a new one, you’d have to register a domain name. A domain name is like www.mydomain.com or www.mydomain.org. The domain name is the digital address that people will type into their search bars to find out about your business online.
If you have a website already, you’d want to transfer the domain by changing the nameservers of your current domain over to MacHighway nameservers and transferring the content of your previous site. If you’ve never transferred a site before, it’s probably best for you to GET SUPPORT BY SPEAKING TO A MACHIGHWAY REPRESENTATIVE.
2. Create the Website by Launching the Content Management System
Once you have the domain, you’ll need to install the content management system. MacHighway enables you to quickly create a website using Weebly, however, using Weebly as a CMS has it’s pros and cons. For a brief comparison between Weebly and WordPress (two very popular content management systems), check out this article by WPBeginner.
To evaluate the top content management systems to see which might be most appropriate for you CHECK OUT THIS ARTICLE. The one I recommend for most people is WordPress.
3. Go Live
With the domain name and the content management system in place, all you need to do is install your theme and plugins, add your content, and publish the site for the world to see!
Who is MacHighway For?
MacHighway is for a variety of website owners including:
- Those who want fax to email service
- Those who want an all-in-one platform including email marketing, web hosting, SEO training, and domain registration
- Those who have an existing site but are dissatisfied with the service there
- Those who don’t have an existing site but want one
- New and old website users
- WordPress, Weebly, Magento, Prestashop, and other CMS proponents
MacHighway Tools & Training
MacHighway offers SEO training thru their partnership with Attracta. Users are able to create a sitemap with one-click and watch videos on SEO and search engine ranking.
MacHighway offers email, live chat, and phone support for customers and potential customers.
What Does MacHighway Do Well
According to tons of reviews I’ve read online, these are some things users love about Machighway:
- They offer great customer support
- Affordable prices
- Ideal partnerships to help customers maintain a live site and get traffic to it
- They offer a very simple user interface
- They have great specials
- They enable users to host Weebly, Joomla, Drupal, phpBB, Prestashop, osCommerce, Magento, WordPress, and 50 other content management systems!
- They’re a 100% solar powered operation
- and, they offer a great domain registration service
What Doesn’t MacHighway Do Well
If you’re considering Machighway, here’s some things you’d want to keep in mind:
- Users cannot host Wix sites with MacHighway
MacHighway Review Roundup
Here’s a breakdown of what customers are saying about MacHighway: the good and the bad.
Common Positive Feedback
MacHighway customers commonly say great things about the customer support, their willingness to help on technical issues, and their overall positive experience with MacHighway.
Common Negative Feedback
It’s actually very difficult to find negative reviews about MacHighway. It looks like one person reported a modification in his plan where shared SSL URLs were no longer services MacHighway would offer, and the customer wasn’t notified.
Most Helpful Positive MacHighway Review
I’ve been with MacHighway since at least 2007 after being referred to them by a friend. They are awesome! Their support people aren’t in some call center overseas, they’re actual IT guys, in Colorado. They respond INCREDIBLY quickly, and you can just reply to the email and get a personal response back. Not canned answers, but a real dialog specific to your question. They helped lead me through setting up my first website and emails, from choosing the best software to uploading it. And they use wind power and have a great sense of humor. (Can you picture GoDaddy naming a server “Milhouse?”)
Kim St. Ours
Most Helpful Negative MacHighway Review
I have been using MacHighway since it was ItsaMac. I am not a computer geek. I think their customer service is EXCELLENT. They have walked me through things that were my errors and saved my but, They have helped me resolve issues with other companies (which ended up being their accounts- so they did have a vested interest.) I recommend them to people all the time. No one has ever come back to me with complaint. I love these guys! I will say though, I have noticed that the last two times I have contacted them they were a little less forthcoming with help that wasn’t directly MacHighway (WordPress.) I was disappointed when a (female) support person said, “I’ll help you with this time, but we really only offer MacHighway support.” Yea, I get it, and I understand, but I don’t have to like it.
MacHighway offers several services with various prices, however, the most common is their website hosting. The breakdown on the pricing looks like this…
Other Services that Machighway charges for include:
VPS Web Hosting Plans
Email Spam Filtering
Fax to Email
Check out their pricing on their other services HERE. It’s very affordable!
My Final Opinion of MacHighway
Overall, MacHighway is a rock-solid option for website hosting services and quite a few others. They have raving customers, an easy user interface, and some great addons that help businesses to create a live site and get people to it.
If you’re not all the way sold on MacHighway and you’d like to explore more website hosting options, take a look at the following reviews of alternative service providers:
Wealthy Affiliate – If you’d like more internet marketing training, help with monetizing your website, and SEO tools than what MacHighway offers, YOU CAN TRY WEALTHY AFFILIATE BASIC MEMBERSHIP FOR FREE.
WPEngine – If you want more options as a marketing or web development agency
After reviewing dozens of web hosts, you can see my top 6 recommended web hosts for small businesses here.